Acceptable Use
Do call 9-1-1 for:
- Anything that seems like an emergency
- Burglary or theft in progress
- Car accidents
- Domestic violence
- Heart attack or stroke
- House fire
- Suspicious activities
Unacceptable Use
Do not call 9-1-1:
- For general information pertaining to police reports, jails.
- Keys locked in vehicles, unless someone is locked inside.
- To ask for directions or road names.
- To obtain weather reports.
- To report utility problems (such as power outages, phone and water repairs).
- To request an ambulance for non-emergency routine transports.
Never Prank Call 9-1-1!
It's a prank call when someone calls 9-1-1 for a joke, or calls 9-1-1 and hangs up. If 9-1-1 lines or call takers are busy with prank calls, someone with a real emergency may not be able to get the help they need. In most places, it's against the law to make prank 9-1-1 calls.
